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FAQ

How long does it take to get custom Equinite jewelry from my own horse?

Once we receive your order and your hoof clippings, it takes about 3 weeks to complete the order.

What if my hoof clippings are 1/4 inch thick but I want a 12 mm pendant?

No problem! Just choose "Layered Gem" from the options menu and we can make the larger gems.

How do I know that the gem is really from my own horse?

We take great care in keeping track of the clippings.  The custom jewelry comes with a Certificate of Authenticity that documents which horses clippings were used for each item.

What if I don't want to order on-line?

Just print the "Custom order Form" under "Custom Equinite".  Write in the code numbers of the item that you want and mail it in with a check for the total.

What it I have problems ordering on-line? 

 You can call us for help at 802 779-2137.